Field Performance Analytics

Monitor manufactured products performance in the market to increase customers satisfaction and reduce warranty costs with QualityLine’s field products performance analytics

Field Performance Analytics

WHAT DO YOU GET?

 

CORRELATE MANUFACTURED PRODUCT’S FIELD PERFORMANCE

with your manufacturing data

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ENABLE PERFORMANCE IMPROVEMENT

by accelerating the investigation process

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“Few months after collaborating with QualityLine
real time analytics, we experienced a significant improvement
in the quality of our manufactured products, reduced downtime
incidents and shortened the delivery time to customers.”

Moshe Levinson

Engineering Manager, Siklu Communication, Ltd

HOW DOES IT WORK

01

Integration and Collection

We’ll integrate and collect your field products performance data from ERP, MES, CRM
and any other system in use. Feedback from customers, vendors, repairs, faulty
products and more will be synchronized and analyzed with all the data from your manufactured products.

 

02

Data Analysis Feedback
and Reporting

Data analysis feedback and reporting will be generated by the system to identify
actionable issues and bugs reported by final users of manufactured products.

03

Correlation

You’ll be able to quickly and accurately correlate manufactured product’s field performance with
your manufacturing data to improve quality and reduce product returns

 

TECH SPECS

  • Data from ERP, MES, CRM
    and any other system in use
  • Feedback
    from customers, vendors, repairs, faulty products and more
  • MTBF
    Mean Time Between Failures
  • SLA
    Services level performance
  • DOA
    Dead On Arrival
  • RMA
    % Returned products

WHY IS IT IMPORTANT?

Our Performance Analytics uncovers insights and reveals hidden value
to define new, targeted learning interventions.
The result is learning spend that helps the industries achieve key objectives

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